TekniDude.com Support

Jay, this site looks chinese. I think Jay is chinese. You need a live chat up in heeere. And some games or something. Teknidude= True

Live support??

How can you even ask for that?  Do you think that the people that know this stuff have no life.  You probably don't realize how much money it takes to setup a live support service.
think about it.....  
Human Recources
you would need a group of people to staff the que
nobody will listen to nagging customers for free
now you need some one to manage the group
you need some one monitor quality

Web site
increased bandwidth requirements
thier would be a need for creating a payment system.
need for secure website to take the payment.

management
what are the hours of operation going to be?
when is the highest volume going to be?
how much wil the initial setup cost?
how much is reasonable for cost of this service?
how long will it take to break even?

the customer
will the customer pay for support?
   - probably not... they dont want to pay for anything else. why start now.


Josh you are a dumb @$$!  You should be greatfull that a forum exists.

i agree with myke since i run a tech support company and you are out of your damn mind, it would be better if you voluntered help more then just asking

Well, actually, I may be able to help with the live chat. I already own an IRC Network, with staff. :) All you would need is a Java IRC Client put into the website. (Very easy to do, and if you want, I could host that on my site for you.) Just something to think about. Jason, feel free to email me at ViperBorg@SNSIRC.com if you think this is a good idea. :) Great site by the way, getting a whole lot more out of my Nextel then I would have without your site man. Thanks. :)